Customer Service
T: (+34) 952 461 174  | 
E: info@ideaterrazas.com

IDEAterrazas® Guarantee

We are so confident of the quality of our product that we are the only glass curtain manufacturer that offers a 10 year guarantee. The guarantee covers any kind of manufacturing defect or deficiency in the COVER system components. Glass and plastic components are not included in the guarantee unless there is proof of defect or breakage in origin. The guarantee does not cover in case the system has undergone unauthorised alterations and repairs or the application of unoriginal parts. It also does not apply where the system or any of its parts have been utilised incorrectly or abusively, or has not been maintained according to the manufacturer’s recommendations.


System Maintenance guidelines

The system in fact requires very little maintenance; however there are some basic guidelines that should be followed:

  • Keep the interior profile free from dirt and dust.
  • Lubricate the rollers with silicone spray.
    NO OTHER LUBRICATING PRODUCT SHOULD BE USED.

Cleaning of the glass panels

We recommend that the glass is cleaned with a microfibre cloth and window cleaning liquid or soapy water. The surface of tempered glass is treated, so
NO ABRASIVE PRODUCT SHOULD BE USED.